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FAQ / Good questions

Everything you're about to ask.

Straight answers about how Unmatrix Media Co. works: what we produce, what it costs, how fast it ships and who owns the result. If your question is not here, book a free strategy call and we will walk through your exact use case.

About Unmatrix

What is Unmatrix Media Co.?

Unmatrix Media Co. is an AI-native creative studio based in Dubai, UAE. It produces AI commercials, product videos, AI UGC, campaign images, creative strategy and Arabic content for brands on a monthly retainer.

Where is Unmatrix Media located?

Dubai, United Arab Emirates. We work with brands across the UAE, the GCC and internationally, and all work is delivered remotely.

Which industries do you work with?

Restaurants and hospitality, beauty and aesthetic clinics, real estate, automotive, luxury retail, skincare, travel and e-commerce brands make up most of our client work.

How do I get started?

Book a free strategy call from any page on the site, or fill in the application form at /apply. We reply within one business day.

What AI tools do you use?

We run a proprietary pipeline that combines several generative video, image, voice and editing models, with a creative director directing and signing off every asset. The tools change often; the process and the quality bar do not.

Do you sign NDAs?

Yes. We are happy to sign a mutual NDA before you share product or campaign details.

Working with us

How is this different from hiring a freelancer?

A freelancer gives you one person's output on their timeline. Unmatrix gives you a full creative studio — strategy, direction, and an AI production pipeline — delivering campaign volume in days. You get a dedicated creative director, not a queue.

Do you do Arabic content?

Yes, and properly. We write native Arabic copy, produce AI voiceover, and build culturally-tuned creative — not machine translations of English. Arabic is a first-class content stream, especially on Scale.

Who owns the assets?

You do. Every commercial, image and video we deliver is yours to use across any channel, in perpetuity. Full commercial rights transfer to your brand.

What's the turnaround?

Standard turnaround is 72 hours on Starter, 48 hours on Growth, and 24-hour priority on Scale. A first concept usually lands within a day of kickoff.

Can we cancel anytime?

Yes. Retainers are monthly with no long-term lock-in. Cancel before your next cycle and you're done — no penalties, no notice periods.

Will it actually look on-brand?

On Scale we train a custom model on your visual identity so every output is unmistakably yours. On every plan, a creative director signs off before anything ships.

Pricing and plans

How much does Unmatrix Media cost?

Three monthly retainers: Starter at AED 3,500, Growth at AED 6,500 and Scale at AED 12,500 per month. A one-week paid pilot is AED 999, fully credited toward your first month.

What does the AED 3,500 Starter plan include?

5 AI ad videos, 2 static designs, 2 rounds of revisions, copywriting and direct WhatsApp support each month. It is built for restaurants, cafés, clinics and small businesses.

What does the AED 6,500 Growth plan include?

10 AI ad videos, 4 high-impact creatives, formats for Reels, Stories and Feed, fresh hooks tested monthly, thumbnail designs, Meta-ready exports and a monthly strategy session. It suits businesses spending AED 5k to 20k a month on ads.

What does the AED 12,500 Scale plan include?

20 AI ad videos, 10 premium statics, weekly strategy calls, performance analysis and landing or booking page creative. It is for brands actively scaling paid advertising.

Is there a contract or minimum term?

No. Retainers are month to month with no long-term lock-in. Cancel before your next billing cycle and there are no penalties or notice periods.

How does this compare to a traditional Dubai agency?

A traditional agency campaign in Dubai typically costs AED 50,000 to 250,000 and takes 4 to 8 weeks. Unmatrix retainers start at AED 3,500 per month with 24 to 72 hour turnaround and revisions included.

Can I try before committing to a month?

Yes. The one-week paid pilot is AED 999 and is fully credited toward your first month if you continue.

Do you charge VAT?

Prices are quoted in AED. UAE VAT is applied where applicable and shown on your invoice.

AI Commercials

How long does an AI commercial take to produce?

A first concept usually lands within a day of kickoff. Finished cuts are delivered in 72 hours on Starter, 48 hours on Growth and 24 hours on Scale.

How much does an AI commercial cost in Dubai?

Unmatrix does not price per commercial. Monthly retainers start at AED 3,500 for 5 AI ad videos, which works out to under AED 700 per finished video. A traditional Dubai production quote for a single commercial is typically AED 50,000 to 250,000.

Can the commercial run on TV as well as social media?

Yes. Every commercial ships with a broadcast cut and social cuts. You own the assets outright and can run them on any channel in perpetuity.

Will it look like generic AI video?

No. A human creative director writes, directs and signs off every spot. On Scale we also train a custom model on your visual identity so the output is unmistakably your brand.

Read more about AI Commercials.

AI Product Ads

Do you need the physical product?

Usually not. Clear reference photos from a few angles are enough for most products. For complex packaging or jewellery, a sample or 3D file improves accuracy.

Can you make product videos for Amazon listings?

Yes. We deliver in Amazon's supported formats and lengths, and we can produce one video per SKU at volume on the Growth and Scale plans.

Will the product look exactly like the real thing?

Product fidelity is checked by a creative director before delivery. Labels, colours and proportions are matched to your references, and revisions are included if anything is off.

Read more about AI Product Ads.

AI UGC

What is AI UGC?

AI UGC is user-generated-content style advertising, such as talking-head reviews and testimonials, produced with AI-generated presenters instead of real creators. It looks native to the feed and can be produced in large volumes.

Is AI UGC allowed on Meta and TikTok?

Yes. Both platforms permit AI-generated ad creative. We follow each platform's disclosure rules and never present an AI spokesperson as a real customer.

Can the AI spokesperson speak Arabic?

Yes. We produce native Arabic scripts and AI voiceover, not translations, with Gulf, Levantine or Egyptian dialects on request.

Read more about AI UGC.

AI Images

Can AI product photography replace a real photoshoot?

For e-commerce listings, social creative and campaign visuals, yes. Our clients use it in place of monthly studio shoots. For legally regulated product claims, we recommend keeping one reference shoot on file.

Do you deliver images at print resolution?

Yes. Upscaled, print-ready files are available on request for out-of-home, packaging and in-store use.

Read more about AI Images.

Creative Strategy

Do you also run the ads?

We focus on creative: strategy, production and iteration. We deliver Meta-ready exports and work alongside your media buyer or agency, and we can recommend partners if you do not have one.

How many concepts do we get each month?

It scales with the plan. Starter covers 5 videos and 4 statics, Growth 15 videos and 8 statics with fresh hooks tested monthly, and Scale 30 videos and 15 statics with weekly iteration.

Read more about Creative Strategy.

Arabic Content

Is the Arabic content machine translated?

No. Scripts are written natively in Arabic and reviewed by a native speaker. Machine translation of English ads is exactly what we avoid.

Which Arabic dialects do you support?

Gulf (Khaleeji) is our default for UAE audiences. Levantine, Egyptian and Modern Standard Arabic are available on request.

Read more about Arabic Content.

Now booking — Q3

Let's build your nextviral advertisement.

Book a free strategy call. We'll map your first campaign, quote a timeline, and show you exactly what AI production can do for your brand.